XPO Logistics Main phone numbers Shippers: (855) SHIP-XPO (744-7976)  Carriers: (855) XPO-LOAD (976-5623)

Privacy Policy

Protecting your information online is of the utmost importance to XPO Logistics, Inc. and its subsidiaries (together, “XPO Logistics”). This Privacy Policy explains how we will and will not use the information you entrust to us through the XPO Logistics website located at www.xpologistics.com (the “Site”).

Your Consent

By using the Site, you agree that this policy governs our collection, use and disclosure of any personal information submitted to us on or through the Site. If you do not agree to be bound by this policy, you may not access or use the Site, and you may not submit any information to us through the Site.  This policy applies only to information collected through our Site and not to any information collected offline. 

Protection of Information

You can visit our Site as often as you like without registering or submitting personal information. However, our Site may also be used to contact us regarding the initiation of a contractual relationship with us, whether as a customer, vendor, employee or contractor.  When you initiate a transaction through our Site you may be asked for information that will allow us to fulfill your request, including personally identifiable information. We may also collect the e-mail addresses from e-mailed messages received. 

In addition, XPO Logistics or its affiliates or representatives may collect certain information by automated means. For example, we collect information that is sent to us automatically by your web browser when you visit our Site. This information typically includes your IP address, the identity of your internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. We also use “cookies” and other web technologies to collect information and support certain features of our Sites. For example, we may use these technologies to collect information about the ways visitors use the Site—which pages they visit, which links they use and how long they stay on each page. The information we collect from your Web browser and from cookies and other Web technologies does not identify you personally but in some cases we may link it to personally identifiable information. You may set your browser to notify you when you receive a cookie (rather than automatically accept all cookies).  However, should you decide not to accept cookies from our Site, you will limit your access to certain benefits provided by the Site. 

No personal information submitted to us will be shared with or sold to any other company or individual for marketing purposes without prior authorization.  We may provide certain of your information to our employees and partners, but will do so solely in the course of performing services you have requested. We may also provide aggregate statistics to reputable parties about the visitors to our Site, but these statistics will not include any personal or private information that identifies you. 

XPO Logistics or its affiliates or representatives may also disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on XPO Logistics; (2) protect and defend the rights or property of XPO Logistics; or (3) act in urgent circumstances to protect the personal safety of our employees, users of our products or services or members of the public.  

Ongoing Communications

Our Site may provide you with the opportunity to elect to receive future communications about XPO Logistics products and services. If you authorize these communications, we will contact you periodically with such information.  However, if you later change your mind and would like to stop receiving such communications, please contact us at the address listed below and let us know that you would like to be removed from all further communications. 

External Considerations

Our Site may include links to other internet sites as a convenience to Site visitors. The inclusion of any link does not imply our endorsement of any other company, its products, services or privacy practices. Furthermore, neither XPO Logistics, its affiliates nor its representatives is responsible for personal information voluntarily disclosed by you to third parties that you reach through links on our Site. 

Security

When you visit our Site, submit information online or email a communication to us, your data passes through a server maintained or used by XPO Logistics or its affiliates or representatives. The technology used in this process is designed to prevent someone other than XPO Logistics, its affiliates or representatives from viewing and downloading your information.  However, no data transmission over the internet can be guaranteed to be 100% secure. As a result, XPO Logistics cannot ensure or warrant the security of any information transmitted to our Site over the internet. We do our best, however, to ensure the security of all information that passes through our server. 

Children’s Policy

The content of our Site is appropriate for, but not targeted to, children under the age of thirteen. XPO Logistics does not market products or services to this age group. 

Updates to Our Global Privacy Policy

This Policy describes XPO Logistics’ current data protection policies and practices. We reserve the right to update it periodically and without prior notice to you to reflect changes in those policies and practices. When we do, we will post the revised version behind the link marked “Privacy Policy” on the Site. We will also indicate at the bottom of the policy when it was most recently updated. 

Contact Us

Please address any questions or comments about this Privacy Policy to: 

XPO Logistics, Inc. 
Attn: General Counsel
Five Greenwich Office Park
Greenwich, CT 06831

Last modified: May 29, 2012 

XPO Logistics


Headquarters

HomeFive Greenwich Office Park
Greenwich, CT 06831


Phone (855) SHIP-XPO (744-7976)  


Earth www.xpologistics.com