XPO Logistics works with retailers of all types and sizes – from internationally known, mass-market brands, to high-end luxury brands, to “pure play” e-commerce businesses and multi-channel vendors. We have a proven track record of adding value to long-term retail relationships. Our logistics solutions improve service levels and enhance the consumer experience – building and protecting your brand with every touch.
We have extensive experience in integrating retail and e-commerce solutions into omni-channel distribution operations. This eliminates excess infrastructure and inventory, while leveraging cross-channel synergies. We can streamline and automate distribution center (DC) processes to reduce cycle times and costs associated with pick-and-pack operations.
XPO’s DC management solutions for retail and e-tail logistics include:
- Import DCs – high-volume, cross-dock centers close to ports that strip containers and route goods to regional DCs, stores or consumers
- Reverse logistics center management, including consumer returns, RMA management, automated credit reconciliation, inspection, repair and asset recovery
- Forward-stocking location networks for efficient store replenishment
- Direct-to-consumer e-commerce fulfillment
In addition, we provide ticketing, labeling, packaging and a full menu of value-added services that reduce cycle times, streamline store receiving, improve product presentation and out-of-box experiences (OOBEs), and ready your products for consumers.
Our comprehensive support of omni-channel strategies includes processes for carrier selection and management, freight optimization, and audit and payment, as well as full track and trace capabilities.